Knowledge Base Article
jennyweigle- I've come back to this a couple times and for I'm struggling with the use-case for a mirrored rank ladder?
The documentation makes it look like it's simply duplicates of each of the ranks with a new/different criteria associated?
The description for why just says "If you want a different icon for some people?"
Best I can come up with, based on the example, is that maybe I want Employees to still be recognized within the ranking scheme but ALSO tagged with the corp icon?
I suppose I could "mirror" it again and put my MVPs out there.
Employees of a certain dept could want that too.
(could get kinda crazy)
but then the documentation says (do NOT duplicate a rank if the criteria is ROLE BASED)...which makes me think I should stay away from this whole concept due to the complexity? Like what happens if i duplicate a rank and then sometime later I decide it's a good idea to make the Original rank role based for some reason?
jennyweigle LauraV got you!
Lief Great question! To start, this really deals with how you can leverage the feature today to create "variations" to a straightforward rank ladder.
Some communities might want employees / partners to have a special icon // rank display and go through the same ranking structure as end users to maintain conformity. You could create rank ladder fragments associated with roles so users could in effect level up through "Superman" themed ranks or they could go through a "Batman" themed ranks.
Food for thought: Since you can use roles and user entity custom fields in ranking requirements, you can make the ranking structure as complex as you want. The only real limitation (outside of supported metrics) to deal with is that the ordering of ranks matters as ranks requirements are assessed from the top to the bottom of the ladder when a user signs in.
No matter how complex your structure is, if a user meets the requirements for a rank above in the ladder, they will achieve that rank. We won't hold your hand if you want to try to go crazy, but we do recommend that you test the logic of your rank ladder so you don't frustrate any users. 😉
- Lief9 days agoChampion
ok - if nobody is gonna hold my hand then i'm happy to stay in my comfy little single rank ladder. 🤣
#Keepin-it-simple-since-1992