About KB Guides
KB Guides is designed to enhance the way you host and navigate knowledge base content within your online community.
KB Guides offer a structured and user-friendly approach to presenting valuable information, making it easier for members to find what they need.
With KB Guides, brands can efficiently organize and share resources such as training materials, onboarding documents, FAQs, and more. This ensures a seamless and informative experience for community members, helping them access relevant content effortlessly.
Enablement
KB Guides are enabled by default in Communities Aurora v24.07 and above for all communities using knowledge bases.
Permissions
Members with the Create, edit, publish, and manage articles permission on the knowledge base board can add a KB Guide to it.
Guides widget
To start with creating KB Guides, you must add the Guides widget to a Knowledge Base Dashboard template.
Set Type in the Guides widget as per your requirement:
|
To view the articles as |
Type |
|
Structured Guide |
Guides |
|
Manually-sorted list |
Manually-sorted Articles |
Related Topics
