Aurora: Configure remote site access for your Salesforce integration
The Aurora/Salesforce integration must be able to access your Khoros community. Part of this integration involves mentioning community APIs in the allowed list so Salesforce doesn't block them.
To configure remote site access:
- In your Salesforce.com environment, go to Setup.
- Go to Administration Setup > Security Controls > Remote Site Settings.
By default, two Remote Site Settings with the NameSpace prefix "LiSFintegration" appear. - For the Khoros (Lithium) setting, click Edit.
- Enter the Base URL value according to your Khoros environment. Note: Be sure to include the https:// and HT credentials. Use the following format:
https://<HTUSER>:<HTPASSWORD>@<***Community URL>
Example:
https://test123:qwerty98765@community-stage.khoros.com/Khoros Community Stage
Base URL
Sandbox
https:// [community_id].stage.lithium.com
Production
https:// [community_id].lithium.com
Note: Your Khoros Community Success Manager (CSM) can provide you with your Community ID.
Note: If you have a more descriptive CNAME/vanity address for your community, use that name when creating the URL (for example, https://community.mycwebaddress.com). - (Optional) For debugging purposes, you can turn-off the requirement for HTTP communication. While this is not recommended in any production-like environment due to security risks, it may assist in diagnosing connectivity issues. After your diagnostics are complete, we strongly advise re-enabling HTTPS and maintaining it for security reasons.
- Click Save.
- Click Edit for the SFSelf setting and provide the Remote Site URL as your existing signed-in Salesforce URL (for example, https://na16.salesforce.com).
- Click Save.
- Repeat steps 3 – 9 for your production community, replacing the name with something descriptive such as “Khoros community – Production” and the URL with the final URL for your production community (for example, https://community.mywebaddress.com).
Note: You can also repeat this process to connect multiple Khoros communities to your Salesforce instance. - For custom domains (Salesforce 3.9 or later):
- Click New Remote Site.
- Enter SFSelfInstance for the Remote Site Name.
- Enter your Remote Site URL (for example, "yourinstance.salesforce.com").
- Enter a Description for this site.
- Select the Active checkbox.
- Click Save.
Updated 17 days ago
Version 5.0