Knowledge Base Article

Aurora: Create a rank

While Aurora communities provide some out-of-the-box ranks, you can also create your own to fit the needs of your community.

To create a rank:

  1. Go to Admin > Settings > Users > Ranks.
  2. In the Rank Levels area, click Add Rank.
  3. On the Add Rank window, complete the following steps:
    1. Add a Name for the rank.
    2. (Optional) Enter a Description.
    3. Enter the desired Criteria for the rank (see Create a ranking formula).
      Note: Enter 1==1 in this field to create a newbie-style rank with no required criteria.
    4. (Optional) Enter any Roles granted to members who achieve this rank.
      Note: Administrator and Moderator roles cannot be granted via achieving a rank, so you cannot select these roles.
    5. (Optional) Enter any Roles removed from members who achieve this rank.
      Note: Administrator and Moderator roles cannot be removed via achieving a rank, so you cannot select these roles.
    6. In the Visual Style area, select a Label type:
      • Text Only
      • Outline
      • Filled
    7. Select a color from the Label color drop-down menu.
    8. (Optional) In the Icon area, upload an icon from your machine to include beside the rank label. Only PNG and SVG images are supported.
      Note: Uploaded images are converted to 16 pixels in height and up to 100 pixels in width wherever they appear in the community (square images will be 16 px by 16 px). Your image will be scaled to fit the supported dimensions, so we don’t recommend using a really tall image as it will be difficult to see when it’s scaled to 16 pixels high. As described in the next step, you can see a preview of your rank image before saving. 
    9. View the Preview of your design to verify that it looks the way you want it to.
    10. Click Add Rank.

  4. Back on the Ranks page, in the Rank Levels area, drag and drop the newly created rank to the desired position in the ranking structure.

Ranks should be organized in order of how difficult they are to achieve. The most difficult ranks to achieve should be displayed at the top of the ranking structure on the Ranks page and have lower numbers (shown to the left of the rank) associated with them. The higher the rank level number is, the easier that rank is to achieve and the lower it is displayed in the ranking structure. For instance, 0 is the lowest rank level number in your ranking structure, but it is the hardest rank to achieve. When creating your ranks, keep this hierarchy in mind—that is, don’t put ranks in a random order or organize them alphabetically. If you don’t organize them by difficulty of achievement, they will not be awarded appropriately across the community.

 
The rank is now available for use in the community. Members are evaluated against the ranking system each time they sign in to the community or shortly after they have met the criteria. At that point, they are awarded the rank.

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Updated 5 months ago
Version 10.0
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