Knowledge Base Article

Aurora: Create community experience surveys

Admins can enable community experience surveys surveys, which prompt members to provide feedback about their experience in the community. Survey responses and scores can be collected via an export (s...
Published 3 months ago
Version 1.0
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KieranAgain's avatar
KieranAgain
Expert
30 days ago

I'm getting the error "An unidentified problem occurred during the action you took. Please try again later." when I try to upload a survey logo. Is there any additional requirements other than svg / png? The size and shape doesn't appear to make a difference.

  • ShannonJ's avatar
    ShannonJ
    Expert
    24 days ago

    KieranAgain​ Here's a discussion about the error message that may help. There's a workaround in place and a fix in future release. https://community.khoros.com/discussions/aurora-community-product-discussions/has-anyone-enabled-the-new-polling-function-i-tried-in-staging-but-not-triggerin/772609