Aurora: Enable Accepted Solutions

To use Accepted Solutions in discussions, you must enable them in your community. You can enable accepted solutions for the community as a whole or just for select categories or forums.

 

Enable Accepted Solutions

1. Go to the Settings at the level (community or lower-level place) where you want to enable accepted solutions.
   
   Tip: If Accepted Solutions is enabled at the community level, it is enabled for all lower-level forums. You don’t need to enable each one. If it’s turned off at the community level, you need to enable it for specific forums.
   
   
2. Go to Features > Accepted Solutions.
3. Turn on Accepted Solutions.

 

When this setting is turned on, authors, admins, and moderators can mark a reply as a solution. The Mark as solution option is not visible to other members.

Here’s how Mark as solution looks in a discussion:

 

Manage Accepted Solutions permissions

As an admin, you can manage the permissions for Accepted Solutions, Manage solutions. The permission is turned off by default to all community members except Administrators and Moderators.

To manage the ability for community members to mark posts as accepted solutions:

Note: To manage this permission at a lower level, go to the [Place] Permissions page and edit the permission defaults for that level. To manage this permission for a particular role, go to the [Place] Permissions page at the desired level of the community and edit the permissions of the individual roles.

1. Go to the Roles and Permissions page for the community.
2. Beside Community Permissions Defaults, click Edit.
   
3. In the left column, click Accepted Solutions.
4. Beside Manage solutions, select Deny or Grant as required.
   

Unless you have specified different permissions for certain roles or levels below the community level (a category, group, or board), this selection affects all members of the community.