Knowledge Base Article

Aurora: Install the Salesforce integration package

Khoros periodically releases updates to the Connector for Salesforce package to introduce new features and address defects.

Note: In addition to deploying the package to your Salesforce server, you need to activate the integration on your Khoros community before you can configure and use the integration. Contact Khoros Support for assistance with activating the integration on your community instance. This document explains the basic deployment process for a new deployment of the Khoros Connector package to your Salesforce org. The process uses the standard Salesforce methodology for deploying managed packages from the AppExchange. 

 To install the integration package for the first time in your target Salesforce org:

  1. Download the appropriate package:
  2. Click Get it Now.
  3. Select Install in production or Install in sandbox and click Confirm and Install.
  4. Select Install for All Users and click Install.

  5. In the Approve Third-Party Access window, select Yes, grant access to these third-party web sites and then click Continue.

When the package is deployed, you can confirm it by going to Setup > Installed Packages:

 

The Khoros Salesforce Integration app in the app navigation menu is located on the top-right corner of the Salesforce window:

Updated 5 months ago
Version 6.0
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