Knowledge Base Article

Aurora: KB Information widget configuration

The KB Information widget provides basic information about the knowledge base (KB) related to where it is displayed. It is available on the Knowledge Base Dashboard and Knowledge Base Article page templates.

 

Widget Text Alignment

The Widget Text Alignment area of the widget's settings menu enables you to set the alignment of content inside the widget to either the left, center or right side of the widget.

Widget Elements

The widget includes a series of elements that showcase different information about the KB. You can switch these individual elements on or off using the following toggles:

  • Widget Title: The title that appears at the top of the widget.
  • Avatar: The KB's designated image or default icon.
  • Description: A short description of the KB as defined in the KB's settings.
  • Post Count: The number of articles currently published in the KB.
  • Latest Activity Date: A display of the time since the last activity on any articles within the KB
  • Follow Action: A call-to-action button that enables people to follow the KB directly.
  • Follower Count: A total number of members subscribed to the KB.

Max lines of description text

Use the slider to set up to 20 lines of text for the knowledge base’s description.

More Options

The More Options section features a toggle that enables you to optimize page-load time via lazy loading. With this option turned on, loading occurs as the community member scrolls down the page, creating a shorter time for the initial page load.

Updated 2 months ago
Version 12.0
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