Knowledge Base Article

Aurora: Managing group members

Community Administrators and Group Owners can manage memberships from a group’s Manage Members page. From this page, you can:

Note: Group Inviters and Curators cannot access the Manage Members page. Inviters and Curators invite members using the Invite Members option in the Options menu.

View group members

Group members (who are not a group owner) can see a list of group members on the main Group page in the Members widget.

To view group members in Manage Members page:

  1. Sign in to the community and go to a group.
  2. Open the Options menu and select Manage Members.


    The Manage Members page opens with the Members tab by default.

Group members are listed along with their membership role and the date that they joined the group. You can sort this list by newest or oldest members or search for a specific member by typing a name in the filter.

Change a group member's role

Administrators and Owners can change a group member’s role. From the Manage Members page, click the Options icon > Edit Role next to their name in the list, select the role(s) to grant for the member, and click Apply.

Invite a member to a group

From the Manage Members page, members with the Send group invitations permission can invite other community members to join the group.

To invite a community member to join a group:

  1. Go to the Manage Members page for a group.
  2. Click Send Invitation.

  3. Search for the member by entering their username in the To field.
  4. Select the Role to grant the person and enter a welcome note (optional).

  5. Click Send Invite.

Remove a member from a group

From the Manage Members page, Administrators and Owners can remove a member from a group.

To remove a member in the Community UI:

  1. Go to the Manage Members page for a group.
  2. Click the Options icon > Remove next to the member you want to remove from the group.

  3. Click Remove to confirm.

Manage pending invitations

To manage pending invitations:

  1. Go to the Manage Members page for a group.
  2. Click the Pending Invites tab.
  3. For each member in the list, you can Resend or Cancel the invitation request.

Manage requests to join

For Closed groups, community members can request to join the group. You can manage these requests from the Manage Members page for the group.

To manage invitation requests:

  1. Go to the Manage Members page for a group.
  2. Click the Requests tab.
  3. Accept or Deny each request in the list.
Updated 5 months ago
Version 13.0
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