Knowledge Base Article

Aurora: Redirect user to related content

When you archive content, you can provide a permanent redirect link to related content within the community or an external page. 

Members who attempt to access archived content (via permalink) see a notification indicating that the content has been archived and redirected to relevant information.

Though this is optional, it is best practice to provide a related link to relevant content while archiving. For instance, if a Google search result suggests a piece of content that was archived in your community and members select that link, they are automatically redirected to the related content in your community. As the redirection occurs for several members, the Google crawlers understand that the old link is replaced and boost up the new link's ranking instead of the old link.

If you didn’t do this when you archived the article, you can opt to add it later from the Archives page.

Add a URL to related content 

  1. Sign in to the community 
  2. Select Archives on the Manage Content dashboard.
  3. Select the Options (...) menu and select Add Link to Related Content.A window to enter the URL opens.
  4. Enter a link to the relevant content in your community.

     

  5. Select Add.

The entered link is added. 

After an article is archived:

  • Members who are not admins or moderators are redirected to the page that was added as related content. If no redirect URL is provided, they land on an empty page as shown below.

 

  • Community admins and moderators land on the original page and see a notification that the page was archived. A link to the related article is provided.

Furthermore, you can edit the added link from the archived page by opening the Settings menu and selecting Edit Link to Related Content.

Add a URL to an external page

You can also redirect members to external pages outside the community. To achieve this, toggle on External URLs under Settings > Features > Moderation > Content Archive.

 

 

 

Published 21 hours ago
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