Knowledge Base Article

Aurora: Update an idea’s status

After a member submits an idea, an admin can review it and change its status by providing the appropriate feedback in the comment section. Note that the status updates are visible to all members in the community. Learn more about idea statuses.

Admins and members with the Change idea status permission can update ideas’ statuses. Learn more about ideas permissions.

Let’s take an example where you want to update an idea status from “New” to “In Review.”

To update an idea’s status:

8 STEPS

1. From the Ideas board, go to Settings and click Update Status.

Step 1 image

2. The Update Status window opens.

Step 2 image

3. From the Status drop-down menu, select In Review.

Step 3 image

4. Optionally, enter your feedback related to the status update.

Step 4 image

5. Optionally, you can attach images.

Step 5 image

6. Click Update.

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7. A comment has been added to the idea indicating that the status has been changed along with your appropriate feedback.

Step 7 image

8. That's it. You're done.

Step 8 image

https://www.iorad.com/player/2251526/Update-an-Idea-s-status

Updated 6 months ago
Version 7.0
communities aurora
content management
Ideas

2 Comments

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  • briuanagreen's avatar
    briuanagreen
    Leader
    12 months ago

    BhuvanaM is there a way to automate this process? For example, is it possible for an idea to automatically change from "New" to "Under Consideration" once it hits a certain number of likes? 

  • MeghanaS's avatar
    MeghanaS
    Khoros Staff
    12 months ago

    Hi briuanagreen, We currently don't have the functionality to automate idea status change. However, we plan to add this to our roadmap. 

    Apart from likes/votes, are there other conditions you want to set as triggers for changing the idea status?