If you are performing maintenance on your community, you may want to prevent activity from taking place as you resolve issues. With offline mode, you can present a notice to visitors so they know maintenance is underway and that they cannot participate until the community comes back online.

When the community is in offline mode, members cannot:

• sign in
• read content
• create new posts or reply to any content
• like posts, mark posts as solutions, tag posts, or edit posts
• reply to messages in their inbox or create new private messages
• follow or manage existing follows
• update their member settings

Members can still receive email notifications if content is posted by admins during the time the community is offline.

When the community is in offline mode, admins are still able to:

• sign in to the community
• post content
• modify site settings
• update the theme
• use back-end functionality such as APIs

Enable offline mode

1. Open the Account menu and go to Settings > System.
2. Below General, toggle on Enable community offline mode.
3. Confirm this action by selecting Take Community Offline.

Customize your maintenance page

You can customize the title and message on your maintenance page so that your visitors know what to expect when they reach your community while it is offline.

To customize the message:

1. On Settings > System > General, below Enable community offline mode, select Edit beside Title and Description.
2. In the Edit Offline Text window, edit the Title and Description as desired.
3. Select Save.