cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forgot username or password?

Forgot username or password?

0 Kudos

Hi!

This is just a small thing but on the page where you sign in there is a link saying "Forgot username or password?" but, it only lets you change the password and the email doesn't tell me my username. I know that if I change password I automaticlly get logged in and can then see my username but in my case I knew the password but had forgotten my user name. 🙂 So, my suggestion is to change the link to "Forgot password?

 

Regards, Emma

4 Comments
Retired Community Manager

Hi  @vimla welcome to the Lithium Community!

 

I just tested this, and the email I received included my username in the greeting:

 

2014-11-19_1558.png

If that wasn't the case for you, can you please email communityhelp@lithium.com and attach the email you received so we can investigate?

 

Thanks!

 

 

Contributor

Hi!

You are absolutly right, my mistake, I missed it.

 

Thanks a lot for quick respons.

 

//Emma

Retired Community Manager

No problem at all! Don't hesitate to reach out if you have any other questions.

 

Cheers,

Moderator
Status changed to: Resolved