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Rookie Reference Guide

Rookie Reference Guide

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On Tuesday I was almost totally ignorant of SCRM and all that it portends for business.  Yesterday, out of curiosity, I signed up for the Virtual Summit, and was amazed at what I learned.  So I signed up and am trying to get more up to speed, using this community and others.  There's lots of foreign terms for a novice like me.  Is there some way to implement a "Terms for Dummies," where one can look up the meaning of the vast array of new words I am exposed to? 

Khoros Alumni (Retired)

If you're looking for general Lithium product terms, we have these glossaries.


Glossary of common Lithium terms

Glossary of common Lithium Response terms


If you're looking at more global SCRM terms, it would help to have a some more clarification in your request. 

Khoros Alumni (Retired)
Status changed to: Resolved