Today we’re proud to announce that Khoros has acquired Flow.ai, an innovative conversational AI platform for designing and managing chatbots.
Flow.ai offers impressive ease-of-use and flexibility in building conversation flows, training bots to detect intents, and integrating bots to a wide range of channels and back-end systems. With Flow.ai now part of Khoros, we look forward to enhancing the AI/ML capabilities of our chatbot, Khoros Bot — especially for brands looking to increase their operational agility and self-service capabilities.
With the open APIs available in Khoros Care’s automation framework, we will continue to be “bot agnostic” and enable brands to integrate with any third-party bot provider.
Whether you’re just getting started on your chatbot and AI journey, or you’re looking to level up your current automations within Khoros Care, reach out to your Khoros rep for a consultation and demo to learn how to get started.