“As much as we may want to have automated tools, it still comes down to people. You still gotta have people who want to do the right thing for the customer.” — Dameon Welch-Abernathy
The event platform for Khoros Engage 2021 is now live! What does this mean for you? Read on for info on logging in, watching on-demand content, what to expect, and more!
"Operating in a very transparent way, allowing people to have a free flowing conversation with us, and talking to our customers like real human beings, that's really good to build trust and credibility with our audience.”
It's no secret that brand communities are growing in popularity. They provide a space for companies to connect and build trust with their customers, and they're a goldmine for user-generated content. But what does this mean for the shopping experience? Here's one perspective.
