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Khoros Insights Blog
Home of industry insights & best practices from our own community experts, and top contributors.
Khoros Alumni (Retired)

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Investing in new technology for your customer care can seem like a waste of resources. Khoros expert Josh Snider says that it's all about how you use it.

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  • Thought Leadership

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Khoros Alumni (Retired)

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A how-to guide on how to plan spontaneous social marketing.

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  • Thought Leadership

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Khoros Alumni (Retired)

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Proving ROI in marketing takes a vastly different approach than the next day's Metrics. 

 

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  • Thought Leadership

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Advisor

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Do you use group hubs, or are you considering using them in your community? Find out why you need to have a strategy in place before you begin, and consider setting one up if you do not have one already. 

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Khoros Alumni (Retired)

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Losing and hiring frontline customer care agents can cost more than a few lost customers. 

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  • Thought Leadership

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Khoros Alumni (Retired)

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Plant the seeds of a flourishing community with SEO.

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Khoros Staff

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We've heard loud and clear in our recent NPS surveys that you're interested in more thought leadership. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey.

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Khoros Alumni (Retired)

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Change management is complex and could make or break changes in process or strategy. That's why we spoke with our Khoros expert on change management to get the run down on making a refreshing and powerful change.

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About Khoros Insights Blog
Home of industry insights & best practices from our own community experts, and top contributors.