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Khoros Insights Blog - Page 2

Khoros Insights Blog
Home of industry insights & best practices from our own community experts, and top contributors.
Lithium Alumni (Retired)

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Word-of-mouth is powerful, but only when it’s honest and real. Brands must be the best stewards of authenticity and credibility in their communities to keep the conversation alive and thriving. 

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Retired Community Manager

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In this day and age, customer expectations are constantly changing, and it’s important to be able to deliver on them before consumers move on. We recently released an exciting set of new features   that help brands deliver above and beyond what your customers expect. But what are the steps brands need to take to get there? Here are some of @RobT's thoughts.  

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Lithium Alumni (Retired)

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Smart brands know that everyone owns the customer experience. Here are the steps to become a truly customer-focused brand.

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Lithium Alumni (Retired)

blog_fbalgorithm.pngWhy limited organic reach on Facebook will actually make us better marketers.

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