Khoros Insights Blog

We announced the Kudos Awards Winners and Runner-Ups at Khoros Innovate last week. Hear directly from the customers themselves and read their submissions here!

Did you know that Twitter is testing "Tweet Tiles" to create new visual formats? Read all about the latest platform updates, social trends (including the Beyonce, Cuff It dance), and worldwide news.

New ebook. For marketers seeking to overcome the noise and reach their audience with relevant, authentic messages — social proof is a new core requirement.

We've heard loud and clear in our recent NPS surveys that you're interested in more thought leadership. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey.

Happy agents make happy customers. Here's how to make that happen...

Catalyzed by the global pandemic, companies and consumers have been ushered into an era that prioritizes digital channels above all else. Kiosks are the new waiters; mobile apps the new foyer; messaging conversations the newest form of checkout. Businesses saw digital generate profit like never before. Instagram, TikTok, and other social media channels doubled down on their commerce offerings and a bright but uncertain future is unfolding for marketing executives to capitalize on. Download Now.

It's not every day a community reaches the 100k member mark! We want to take a moment to celebrate this milestone with all of you.

When they're designed well, ranking systems encourage positive community contributions. In this blog, we’ll walk you through upcoming Atlas changes designed to fit this goal.