Khoros Insights Blog

Happy agents make happy customers. Here's how to make that happen...

Catalyzed by the global pandemic, companies and consumers have been ushered into an era that prioritizes digital channels above all else. Kiosks are the new waiters; mobile apps the new foyer; messaging conversations the newest form of checkout. Businesses saw digital generate profit like never before. Instagram, TikTok, and other social media channels doubled down on their commerce offerings and a bright but uncertain future is unfolding for marketing executives to capitalize on. Download Now.

It's not every day a community reaches the 100k member mark! We want to take a moment to celebrate this milestone with all of you.

When they're designed well, ranking systems encourage positive community contributions. In this blog, we’ll walk you through upcoming Atlas changes designed to fit this goal.

Today, we’ll be rolling out improvements to the Atlas nav bar, including a more intuitive user interface, along with a simplified menu structure that allows you to more easily navigate the site. 

Want to win the customer experience battle? Add these tools to your arsenal.

The event platform for Khoros Engage 2021 is now live! What does this mean for you? Read on for info on logging in, watching on-demand content, what to expect, and more!

We're proud to be named a leader in social media management, and to have received the highest score in product vision and strategy.