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Khoros Insights Blog
Home of industry insights & best practices from our own community experts, and top contributors.
Khoros Alumni (Retired)

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How a robust customer care system can weather the tides of a crisis.

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Khoros Alumni (Retired)

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Investing in new technology for your customer care can seem like a waste of resources. Khoros expert Josh Snider says that it's all about how you use it.

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  • Thought Leadership

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Khoros Alumni (Retired)

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A how-to guide on how to plan spontaneous social marketing.

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Khoros Alumni (Retired)

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Proving ROI in marketing takes a vastly different approach than the next day's Metrics. 

 

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Advisor

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Do you use group hubs, or are you considering using them in your community? Find out why you need to have a strategy in place before you begin, and consider setting one up if you do not have one already. 

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Khoros Alumni (Retired)

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Losing and hiring frontline customer care agents can cost more than a few lost customers. 

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Khoros Alumni (Retired)

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Plant the seeds of a flourishing community with SEO.

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Khoros Staff

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We've heard loud and clear in our recent NPS surveys that you're interested in more thought leadership. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey.

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About Khoros Insights Blog
Home of industry insights & best practices from our own community experts, and top contributors.