Knowledge Base Article

Aurora: Edit knowledge base board settings

In the community, you can configure various options specific to knowledge base (KB) boards. When you create a KB board, the default options are set. You can modify the settings as required. In Knowledge Base Settings, you can edit the knowledge base information and set various content features:

To configure knowledge base settings:

  1. Sign in to the community as an Admin.
  2. Open the Account menu and click Settings.
  3. Go to the Community Structure page.
  4. On the knowledge base whose settings you want to edit, click the gear icon.

  5. Click Edit.

     

    The Knowledge Base Settings page opens.


  6. To edit the knowledge base's information, click Edit Info.


    A window to edit the information about this Knowledge base opens.

In the Content Features tab, you can set the following options

  • In the File Attachments area, click Edit to adjust the file attachment extensions you want to allow in the community, the maximum file size for each upload, and the maximum number of attachments per post.
  • In the Media section, turn on or turn off the Image uploads in posts option. This option enables community members to include images in their posts.
  • In the Tags area, you can enable community members to tag posts; choose whether to allow Preset tags, Freeform tags, or both; and enable the requirement that an author use at least one tag to publish content. Learn more about tag options.
Updated 5 months ago
Version 5.0
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