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Khoros Care: Introduction to Agent Assist

Event Ended
Thursday, Jul 28, 2022, 10:00 AM CDT
In-Person

Event details

Check out our Introduction to Agent Assist Webinar now on-demand!

 

 

As part of the Spring Innovation Release in April, we introduced an exciting new AI-powered contact center feature — Agent Assist 

 

Powered by Flow, Agent Assist automatically delivers real-time guidance and information to agents, empowering them to reduce handle and training time, boost first contact resolution, and deliver a consistent customer experience on every interaction. 

Watch now to learn more about this feature, its capabilities and benefits. During this webinar, you’ll:

  • Learn how it drives efficiency and ensures a consistent CX
  • See how easy it is to enable, configure and manage
  • Understand how to apply it to various use cases in your contact center
  • How A.I. can help modernize your contact center

Plus, at the end, we’ll have a live Q&A where you can ask questions and provide feedback. 

 

Register today!

 

Speakers:

Lisa Hotchkiss | Khoros Associate Director - Product Marketing

Liz Herald | Senior Product Owner - Product Management

Gijs van de Nieuwegiessen | Vice President Automation - Product Management


Get a head start with our recent blog, The Hybrid Future is Here: Let’s modernize your agent's experience.

 

Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.

 

CoryD
Updated 3 years ago
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Date and Time
Jul 28, 202210:00 AM - 11:00 AM CDT