Check out our Introduction to Agent Assist Webinar now on-demand!
As part of the Spring Innovation Release in April, we introduced an exciting new AI-powered contact center feature — Agent Assist
Powered by Flow, Agent Assist automatically delivers real-time guidance and information to agents, empowering them to reduce handle and training time, boost first contact resolution, and deliver a consistent customer experience on every interaction.
 
Watch now to learn more about this feature, its capabilities and benefits. During this webinar, you’ll:
- Learn how it drives efficiency and ensures a consistent CX
- See how easy it is to enable, configure and manage
- Understand how to apply it to various use cases in your contact center
- How A.I. can help modernize your contact center
Plus, at the end, we’ll have a live Q&A where you can ask questions and provide feedback.
Speakers:
Lisa Hotchkiss | Khoros Associate Director - Product Marketing
Liz Herald | Senior Product Owner - Product Management
Gijs van de Nieuwegiessen | Vice President Automation - Product Management 
Get a head start with our recent blog, The Hybrid Future is Here: Let’s modernize your agent's experience.
Your agent’s experience can make or break your customer satisfaction. Learn how to fully utilize Khoros for your Customer Care agents.