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Honored Contributor Honored Contributor
Honored Contributor

Rank up notifications bug

I think I may have ranked up to Advisor rank. Cat Tongue

 

FireShot Screen Capture #005 - 'Notification Feed - Lithium Community' - community_lithium_com_t5_notificationfeed_page.png

Anyone else seeing a similar issue in their notifications?

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Lili McDonald
Community Operations Manager
@ DataRobot
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3 Replies 3
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Community Manager Community Manager
Community Manager

Re: Rank up notifications bug

Hi @lilim

 

Thanks for bringing this to our attention, we'll pass this along for investigation.

 

Cheers,

Andy



Andy K
Community Manager, Khoros Community



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Occasional Advisor
Occasional Advisor

Re: Rank up notifications bug

Exact same problem.

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Honored Contributor Honored Contributor
Honored Contributor

Re: Rank up notifications bug

I have been receiving a lot of complaints from users about this. It seems that a lot of our users are bouncing up and down ranks but when checking the formulas, they are the standard formulas and quite a large buffer between ranks. Some of our users imported from the old forums have thousands of posts and the accounts are several years old so the only thing keeping the rank down would be the kudos + solutions score. I honestly have no idea why some of these users ranks are bouncing up and down like they are!

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