Support Information

Find general information and information about Khoros Support team policies and procedures here.
Filter by Labels
Select any of the labels below to filter results.
Filters applied...
Sorted by:
To enhance operational efficiency, we are standardizing our maintenance windows across all products effective May 20th 2024.   Studio Self Publish for Community will now remain operational during maintenance hours, for continuous delivery and deployment flexibility. To continuously improve our products and services, Khoros reserves specific, low traffic windows to perform maintenance to your Khoros product. Examples of maintenance that might be performed include (but are not limited to): Version upgrade to the latest release Configuration of requested feature Deployment of a bug patch/fix to existing version   All Products Region UTC AMER 08:00 AM - 12:00 PM APAC 04:00 PM - 08:00 PM EMEA 11:00 PM - 03:00 AM (+1 day)   For ease of reference, here are the local Pacific times and Indian times for each region:   Region Pacific Daylight Time (PDT) Pacific Standard Time (PST) Indian Standard Time (IST) AMER 01:00 AM - 05:00 AM 12:00 AM - 04:00 AM 01:30 PM - 05:30 PM APAC 09:00 AM - 01:00 PM 08:00 AM - 12:00 PM 09:30 PM - 01:30 AM (+1 day) EMEA 04:00 PM - 08:00 PM 03:00 PM - 07:00 PM 04:30 AM - 08:30 AM   * Standard = UTC time during Standard time * Daylight = UTC time during Daylight Savings time * You can look up the specific conversion to your timezone * Maintenance windows cannot be customized.
View full article
by Khoros Alumni (Retired) Khoros Alumni (Retired) Khoros Alumni (Retired) May 20, 2024
Labels (7)
Top Contributors