Knowledge Base Article

Aurora: Remove community tags

Over time, you may want to review tags that are associated with the content and remove them if found outdated or irrelevant. Also, if the content is associated with numerous tags, it can be challenging for members to find appropriate information. 

From the Tags tab in the Manage Content dashboard, Admins and members with Manage Tags permission can remove the tags associated with the posts.

While removing a tag:

  • If the tag is associated with posts in boards where tags are not required, the tag is removed from those posts.
  • If the tag is associated with posts in boards where tags are required, non-admin members (with the Manage Tags permission) cannot remove the tag from these posts. Admins can remove the tag from these posts by selecting the Remove from boards where tags are mandatory option:
  • If the tag is associated with posts that are part of boards using preset-only tags and is part of the preset tags list in those boards, the tag is removed from these posts and not from the preset tags list. While removing the tag, you can view the list of these preset-only boards:

To remove a tag:

  1. Sign in to your community as an Admin or a member with Manage tags permission.
  2. Open the Account menu and click Manage > Tags.
  3. In the row of the tag you want to remove, open the Options menu and click Remove.

  4. On the Remove Tag window, verify the changes and click Remove.
Updated 5 months ago
Version 10.0
  • it is not obvious from this post but...in Aurora now will an Admin be able to do the following with tags?

    Precondition:
    Tag abc exists on 1000 pieces of content - correctly.
    abc is inadvertently added to a new piece of content ../123456

    Goal: 
    Remove abc from /123456 without removing tag abc from all previous 1000 pieces of content.

  • Hi Lief 

    The tag dashboard could be scoped to a place in the community which will allow the user to remove the tag from all of the posts inside that scope. However, you can't selectively remove tags from a subset of posts inside that scope. For such a scenario, the tag will have to be removed from the post directly.