Knowledge Base Article

Aurora: Replace community tags

Over time, tags associated with community content may become irrelevant, misspelled, or redundant. You can replace these tags to make more sense and make it easier to find relevant content.

From the Tags tab in the Manage Content dashboard, Admins and members with the Manage Tags permission can replace the tags. After you replace a tag, the new tag is reflected in posts that used the previous tag. 

Key points to understand before replacing a tag:

  • If the tag is associated with posts that are part of boards supporting preset-only tags and the replacement tag is part of the preset tags list, the tag is replaced in these posts. If the replacement tag is not part of the preset tags list, only admins can replace the tags in these posts by selecting Replace tag in the posts from the above boards option:

    When you replace the tag, the new tag is added to the preset tag list in the respective preset-only boards.

    Non-admin members (with the Manage Tags permission) cannot replace the tag and can only view a list of these preset-only boards:

  • After replacing the tag in posts that are part of preset-only boards, admins can remove the old tag from the preset tag list of these boards by selecting the checkbox:
  • A preset tag in a post can be replaced by a freeform tag if the board supports both preset and freeform tags.

To replace a tag:

  1. Sign in to your community as an Admin or a member with Manage Tags permission.
  2. Open the Account menu and click Manage > Tags.
  3. In the row of the tag you want to replace, open the Options menu and click Replace.
  4. On the Replace Tag window, either enter the replacement tag name or select an existing tag.
  5. Click Replace.

The new tag is reflected in the associated posts across the community.

Updated 6 months ago
Version 11.0
  • Is it possible to replace 1 tag with 2 tags instead of just 1 as described above? Example for a usecase: Replace tag console with tags xbox and playstation.