Knowledge Base Article

Aurora: Review tags added in the community

Sometimes you may want to review the tags used across the community to understand how the content is being categorized and organized. This can also be one of the factors to understand members' engagement and contribution to the community.

Admins and members with the Manage Tags permission can access the Tags tab in the Manage Content dashboard where they can review the complete list of tags.

The tab lists:

  • Tag name
  • Posts: Number of posts that include this the tag
  • Followers: Number of members who follow the tag. The count varies based on the selected place scope.
  • Last Used: The last time a member applied this tag to a piece of content.

It is a good practice to audit your tag list occasionally. You might find similarly named tags that can be consolidated or find tags that haven’t been used in a while that may be candidate for removal.

To review tags added in the community:

  1. Sign in to your community as a Moderator.
  2. Open the Account menu and click Manage > Content.
    The Manage Content page is displayed.
  3. Go to the Tags tab.
    By default, The Tags tab displays a list of tags that are associated with posts across the community.

    When you scope the tab to a different place, the Tags tab lists the tags that are associated with the posts of the respective place.
  4. To search for the tags, click Filters and filter the results by Keyword or Author.
    With the Author filter, you can filter the tags associated with the posts tagged by a specific member.
    In the Posts column, the count of the posts varies based on the applied filters. Let’s take an example where the tag “reviews” has 11 associated posts without any filters applied. When you filter the tags by a specific author, the Posts column displays the exact number of posts that are tagged by the specific author.
  5. To view the posts associated with a tag, click the tag from the list that redirects to the tag page.
Updated 5 months ago
Version 6.0
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