Dear Alley, Thank you for your fast response but it seems like i do not have permission to view the link that you had shared Route unwanted conversation to discard work queue Is there any other ways i could view this as i am interested in reading the document as well Anyway, i am getting in touch with Khoros account team on the said matter as well to better understand and move forward with this. Thank you for your assistance and support ... View more

Hi, How do an organization set the rules / Mechanism of flushing of post that were unable to attend on certain point of time? Is there any best practices or industry standards that we need to follow or adhere? Regards, Chandra ... View more