@tyw I would love more info on how you're managing your templates for SSO users. We have the same use case it sounds like. In particular, I'm very interested in hearing how you plan to handle these: Two things we're looking into as well: Opt-out, we need to make a process to ensure we don't send invites to people who've opt'd out of communications. This will likely be a manual process Sent from, you can't change the Sent From address so we're building a process to ensure key stakeholders are informed so when recipients reply to the invite email requesting help we can swarm and support.
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