Hi!   I am wondering if it is possible to leave a placeholder text when merging two forum posts in the actual merged post and not only in the original post?  We had that function in our previous platform which made it very clear to customer which threads that had been merged. It also linked to the original post that had been merged which made it really clear. Now we are experiencing that customers are a bit confused in merged threads as it's not super clear that they have been merged, as we are not leaving a placeholder in the new merged thread.    Does anyone know if this is possible and a function that I have missed? 🙂    Agnes      ... View more

Hi!  We are in our community using the accepted solution function, where customers can mark a reply as solved if it has helped them in their query.    We have noticed that every page that has a reply marked as 'solved' or 'accepted' gets an updated URL with the word 'Solved:' prior to the URL itself.    Wondering if anyone else has experienced this and if it can be removed somehow?  Below I attach a screen-shot as an example. The word 'Löst' means solved in swedish 🙂  Appreciate your help on this!   Agnes ... View more