Thanks @BeverlyD! And, thanks for all your support over the past year! ... View more

@RaySavich  - if you are looking to exclude certain roles from your Leaderboards (Solution Leaderboard), I am pretty sure you can do that.  Here is the information.    I am not sure if that is your issue - but this may help you.   I think we have the same general issue with our community composition and wanting to showcase and recognize customers (but with some differences).    Teresa aka Feef ... View more

Where we would look to implement this is with a small number of Paid Agents who help with certain types of product support issues or situations. I would like to exclude them from this 'benefit' for varying and multiple reasons. But one main reason is that I believe this would make our Super Users quite happy to see that this work was tailored to them. ... View more

Thanks Brian! Not perfect but manageable :). ... View more