Hiding ("Hide from lists and menus" setting) a board or category, does only that: hides it from showing up in OOB lists and menus. It does not prevent someone from getting to it via direct link, or it appearing in API results, and obviously, from RSS feeds. If you do not want the board to be publicly accessible, you have to restrict it using permissions. ... View more

Without authentication, you'll only be able to get public content. So if that message UID is in a private area that would otherwise require authentication, you won't be able to get it from the API without authentication. ... View more

@katiepbussey I don't remember specifically what we did to resolve this for the community; but usually something like this is caused by a Javascript error somewhere on the page causing JS to stop running.  I clicked around quickly on the Flexera community and the couple places I found a load more component it seemed to be working. Check your browsers console/developer tools and see if there are any JavaScript errors. ... View more

Services generally doesn't add tracking code unless it's at the customers direction. And on many projects I work on, the customers themselves will add the tracking code, because they have been given the specific instructions to implement from the tracking provider and their SEO team, and all we do is point to where the code should be added in studio. I'm glad you were able to solve this. ... View more

One hacky option could be to increase the number of users you fetch from the API ("msgCount"), then as you're looping through the users, check some metric (i.e. number of posts) and decide if you want to include them on the leaderboard. Another possible option is in admin you can exclude certain roles from the leaderboards. You could play with that and possibly exclude new users (depending on your current role/rank structure). Otherwise, there is no way to determine where the kudos came from. ... View more