JeffT
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Joined 12 years ago
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Re: Introduce yourself!
Name:Jeff Terrell Company: GoPro What do I do: I lead our global Customer Support operations, which includes our call centers as well as our online support like our Support Hub, our knowledge bases, and social media response teams. LinkedIn:https://www.linkedin.com/in/terrelljeff/ What LinkedIn Wouldn't Tell You:Way earlier in my career, I worked on project teams for both Disney and Universal Studios that designed and built theme parks. In fact, my name was used for a fake business in one of the parks I worked on. If you ever go to Universal Studios Japan, look for my law firm above Ghirardelli Chocolate in the San Francisco area of the park. Which product lines are you more comfortable with: Community is the one I’ve worked on the most, but I’ve used Care and Marketing pretty regularly for the past few years. Nerd out on:Classic movies. I have a YouTube channel just to share my videos where I dig unnecessarily deeply into old movies and tell you things you'll never need to know about them.80Views7likes0CommentsRe: Localize Category and Board Names
ThanksVikasB. The issue with those scenarios (if I'm reading them correctly) is that these would work with categories/boards that are language-specific. Our community is set up for real-time translation, so users who speak different languages can communicate with each other in the same board. The solutionlooks to be creating a custom nav with the embedded custom text references.197Views0likes1CommentLocalize Category and Board Names
We are adding in language packs to our platform. Our navigation component automatically pulls the name of the categories and boards from our Community Structure in Admin, which is great for the English site, but I can't find what the best practice is for embedding a reference to a custom text field so that the navigation component can show the nav in the user's language. Note that using a <p>${text.format("custom.board-name")} context object won't work as a category or board name (I tried). Anyone have a suggestion for how to make the category and board names localizable... other than creating a 100% custom-coded navigation component (the reason this is not preferred for us is that it would mean creating multiple versions of the component to present different variations of the nav based on the sections each role has access to)? Jeff222Views0likes4Comments