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Jochen
‎04-30-2018
  • 41 Posts
  • 51 Kudos Given
  • 0 Solutions
  • 44 Kudos Received

Re: Using Chatbot / AI in communities

Jochen
Advisor
‎05-12-2017 03:19 AM
‎05-12-2017 03:19 AM
Very interesting, imagine the possibilities if the chatbot designed for Community is the same, or connected to, the chatbot used in Messaging/Chat. In terms of flawless synergy that would be optimal.    @ArnaudL Any plans on Lithium's side to build something similar, as an additional module or maybe even core feature?  ... View more

Re: Maintaining Human Experiences in a Bot Crazy World

Jochen
Advisor
‎05-12-2017 02:16 AM
‎05-12-2017 02:16 AM
@SheetalK Great! We'll test it next week. If any questions I'll let you know.  ... View more

Re: Maintaining Human Experiences in a Bot Crazy World

Jochen
Advisor
‎03-17-2017 03:32 AM
‎03-17-2017 03:32 AM
@SheetalK - do you have any idea maybe as to how long it takes before Twitter responds? I've filled in the webform, but haven't received any reply whatsoever (no confirmation of filling in the form either).  ... View more

Re: Maintaining Human Experiences in a Bot Crazy World

Jochen
Advisor
‎03-09-2017 02:46 AM
‎03-09-2017 02:46 AM
I see in the example picture that the agent's surname is visible as well. Is it possible to configure this in such way that it only shows the first name? Want to protect the agent's identity / privacy.  ... View more

Re: Maintaining Human Experiences in a Bot Crazy World

Jochen
Advisor
‎03-07-2017 06:19 AM
‎03-07-2017 06:19 AM
@LeslieJ, very interesting development. Do I understand correctly that if we register on the link provided and are given access by Twitter, we can immediately start using this feature through Lithium Response? ... View more
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‎04-30-2018 10:56 AM