Date:  Friday 8th of December  2017 Title:  Dr. Wu's Digital Transformation Xmas Roadshow  Organisers:   Lithium / Dropbox Location: Dropbox Ireland, One Park Place, Hatch Street Upper, Dublin 2 Timing:  12:30noon onwards Registration page:  http://pages.lithium.com/digital-transformation-xmas-roadshow.html    We've teamed up with our friends at Dropbox in Ireland to invite you to a networking lunch at their offices in Dublin followed by a presentation from our very own  @MikeW who will be introducing his latest work and framework around Digital Transformation.   Not in Dublin? No problem. We're organising another few dates in Edinburgh, Bonn (Germany) and London the same week! ... View more

  Date:  Wednesday 6th of December  2017 Title:  Dr. Wu's Digital Transformation Xmas Roadshow  Organisers:   Lithium Location: Lithium London, 36-38 Hatton Garden, London, EC1N 8EB Timing:  3.30pm onwards Registration page:  http://pages.lithium.com/digital-transformation-xmas-roadshow.html    It's nearly Christmas! Yes, it is - Starbucks have their red cups, and mince pies are everywhere!   As an early gift from us to you, we've decided to put on a small roadshow with our favourite @MikeW to present his very latest work and framework around Digital Transformation.   Can you imagine a better way to spend a Wednesday afternoon? Neither can we 🙂   Not in London? No problem. We're organising another few dates in Edinburgh, Bonn (Germany) and Dublin the same week! ... View more

  Date: 23rd of November 2017 Title: Fans and Followers are no longer enough: What's next for Social? Organisers: Lithium Location: The Westin Dubai Mina Seyahi Beach Resort & Marina Timing: 9:30am onwards Registration page: http://pages.lithium.com/dubai-networking-breakfast.html   We’ve gone past the stage of having to prove why social engagement is important. We get it, you’re all doing it. And so are your competitors.   During this half-day networking event, meet some key game changers in the world of social strategy.   Dave Evans, world-recognised thought leader on Social Customer Experience, will draw from his experience with global brands as they confront the challenges of stepping up to the new demands on contemporary digital marketing and customer experience management, providing useful insights and best practices on how to create loyal customers and brand advocates through social media.   Then, discover how Jawwy, a new Saudi mobile service by STC, has shown some of the industry's highest customer satisfaction scores for a new provider. They achieved this by servicing their customers on the channel of their choice and encouraging peer-to-peer engagement, whilst keeping an easy and human-centred service and experience at the heart of their strategy. Agenda: 9:30 - 10:00: Welcome Breakfast & Networking 10:00 - 10:30: Creating Loyal Customers and Brand Advocates through Social Media, Dave Evans, VP Social Strategy, Lithium 10:30 - 10:45: Break 10:45 - 11:15: Discover how Jawwy increased their NPS through social and peer-to-peer engagement, George Attia, VP of Customer Care, Jawwy (from STC) Featured Speakers:     Dave Evans (@DaveE) VP Social Strategy Lithium     George Attia VP of Customer Care Jawwy (from STC) ... View more