@CyJervis You're a dream - thank you so much for all this information! We don't seem to have Q&A on our account, so I'll check in with our CSM on Friday. Interesting that the metrics don't line up, so definitely worth a deeper investigation to see if it'll meet our needs. Appreciate your time! ... View more

@CyJervis I tried really hard to find the quote feature you're referencing, but I don't see it in my editor...  😂 Nevertheless, what is the Q&A Format that you're talking about? Is it a different interaction style from Forum (which is likely what most of us are using?) I've been trying to find a solve for this issue for a longggg time and would love to test out Q&A if you think it could meet that need.   Appreciate the help! ... View more