louisamartin
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Re: Khoros Rebranding and Agent UI Refresh
JustinF this new UI for the agent screen is fab and feels much more up to date and fresher. I have a couple of questions: What is the date of the May release? When are other screens getting the UI refresh i.e. Analytics, Supervisor etc? Thanks Louisa12KViewsSign in to react to this post0CommentsRe: Lithium Community 19.1 Release Notes
We're just testing the email template for Feature versions - Mentions pamletiyadav I'm just checking, should the email be as all our other email templates and pull through our branding etc, or do we have to configure this again for the new template? When testing, the template is showing bare with no branding. ThanksViewsSign in to react to this postCommentsRe: Migration of SMM Raw Post exports from Supervisor View to Analytics
i'm struggling to find an export which shows me agent actions, so I can do response code reporting on individuals. Which report should I now use for this, now raw post including agent actions is no longer available? thanksViewsSign in to react to this postComments- ViewsSign in to react to this postComments
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Re: Lithium Response: New Agent Performance Metrics Now Available
OMG I have wanted log in/out data since before i became a customer! WahooooooViewsSign in to react to this postComments
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