About JuergenM

JuergenM

@CKummer Thanks for asking this here. Our users ask for all the editing options also for mobile. So, our users are not alone. 40% of users come on mobile devices. Our experience is, that the configuration of the editor toolbars is quite tricky. We asked support to help us with it.

JuergenM

Several Years ago, Telekom Customer Service startet the Labs in Telekom hilft Community, @waldemarhelm and colleagues can tell a lot about it. For a few years now, users are involved in testing routers, apps, processes etc. As far as I know, it is kind of formal, but any lab is different. User apply for participation, they get tasks to fulfill (test, report, abuse as @Wendy_S called it, ...). I think it's a huge success as the number of labs was ever growing from year to year. The Labs are part of the community, ideation and forum boards are used in closed user groups.

JuergenM · ‎05-28-2020

@BrianOblinger wrote: .... What happens if a company decides to remove the integration from their stack due to security concerns? All of those accounts get orphaned and users have to re-register? Users lose access to their account history (posts, rewards, reputation) when they leave a company We're far from a solution that Stan described, only allowing multiple ways to register and log in. But to address one of your concerns: What we've done is, to allow users to connect multiple ways to log in to their account. They can use the corporate SSO and also connect with FB or Google or even use a native community log in. Therefore, an IDP is in place.

JuergenM · ‎05-14-2020

In general, you would tell users about that in the terms of use. An extra check would need some customization, afaik.

JuergenM · ‎04-15-2020

@JacobBo, nice to have you here 💐 As we all know, fancy symbols, even a ☠ or a🦠, can be added to various fields, even thread titles. @Claudiusproposal, to add a content filter, would work, but feels like sysiphus' work, as there is a huge and growing number of symbols. It would be great to have an official character set, in which all characters that are allowed, are defined. Plus: turn on/off emojis in thread titles and other exposed content fields. We noticed, that the technology is already available. In private messages V3, fancy symbols are not shown on all occasions, see image below showing the inbox. That piece of technology should become available for other content as well. @JacobBoDo you think, it is useful and realistic a have a general setting to limit the character set? Communities are different. There are certainly some, where emojis of all kind are welcome everywhere - but there are also some, where a limited character set is needed.

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