Is it possible to configure the search results to display only content the user has access to, based on their role(s)?   For example, if they are not logged in, the search results display all "public" content. If they are logged in, the search results display all content based on their role(s), not public content.   Thank you! ... View more

Hi all,   We are trying to benchmark response times, within forums, for other SaaS companies. For example, a user posts a question in a forum. No one within the community answers. Do you or your moderators step in and answer? Do you have an escalation notification? Is it the same as the industry standard of 24 hours?   Thank you! Emily ... View more