@tyw wrote:
Use case; We have a generic corporate account that gets mentioned all the time due to its username. Preventing this would reduce significant noise
There could be a solution for that specific case : create a content filter and add the following sequence as a word:
<li-user login=“[Username]” uid=“[ID]"></li-user>
Select the filter action. You could either block from posting or select a replacement word (e.g. [Username] (Mention limited))
Note that this filter would not apply to admins and moderators
@tyw wrote:
One more use case, parental leave - we have a lot of staff in the community and every time someone goes on pat-leave this Q comes up. We turn off PM, and update signatures to indicate their away but people still mention them whenever they discover an older thread. It leads to anxiety for the staff member who feels obligated to flag it, or respond despite being off
The alternative above could also work but it will require some organisation that could look like this:
Set a filter for each member of your team
Bypass it by default
Once a parental leave is confirmed for a member, make a note in the calendar to set a new filter action on the eve of their departure
Bypass the filter on the eve of their return
Hope that helps
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