I'm observing that under some of the scenarios, notification emails are not being sent out. 1. When I create a new article, save a draft and publish, the notification is not sent out. 2. When I create a new article and publish it, the notification is sent out. 3. When I switch users and publish an article, the notification is not sent out. 4. There are instances where users are subscribed to the KB; I'm also subscribed to the same KB. The users report that no notification was received, while I receive a notification for the same article. Any solutions or if anyone else has had similar experiences? ... View more

Hi, I'm observing a pattern that the search results in the suggested list and the results when we hit the enter key after the search word is differently organized. Is there a reason for this? This would certainly have an impact on the way our customers would be using the community. ... View more

Hi, I'm observing a pattern that the search results in the suggested list and the results when we hit enter key after the search word is differently organized. Is there a reason for this? This would certainly have an impact on the way our customers would be using the community. ... View more