About Nconforti

Nconforti

Hi @JasonHill Thanks for your tips! We already have an active idea exchange, it's just currently in Jira, not Khoros. The goal is to move it over to Khoros so that everything is integrated into one site. I'm more interested in how your product managers watch the ideas? Do they get exported lists of all ideas? Are these stored in some database somehwere? How do they manage the link between the development side and the idea? Such as when a developer finishes a feature and the idea status needs to be updated. I'd appreciate any tips! Thanks, Nico

Nconforti

Hi everyone! We are just working on migrating to Khoros now, but I wanted to get some feedback from the community on how you go about managing the ideas you have? Our ideas are currently tracked in Jira where we can post private internal comments on the ideas and then link them when needed to our development tickets (which also helps with reporting). I'm looking for some feedback on how you keep track of which ideas have which statuses and are being worked on and then update them accordingly? How does your product management team comb through all of the ideas and manage them? I saw https://community.khoros.com/t5/Search-tools/Export-community-search-results-to-a-CSV-file/ta-p/37608 but this is a manual effort it seems, and ideally we would prefer something automatic (using the Bulk API maybe)

Re: Managing Ideas

Managing Ideas