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NicolaC
2 weeks ago
  • 17 Posts
  • 6 Kudos Given
  • 0 Solutions
  • 3 Kudos Received
Member profile

Re: Neat idea: Add Google Analytics tracking codes to your community emails

NicolaC
Occasional Advisor
‎02-19-2020 10:23 PM
‎02-19-2020 10:23 PM
Thanks @DanK ! ... View more

Re: Neat idea: Add Google Analytics tracking codes to your community emails

NicolaC
Occasional Advisor
‎02-04-2020 09:17 PM
‎02-04-2020 09:17 PM
I can see that Atlas Community has used this UTM on it’s ‘give kudos’ link so it must be possible! Thanks @CarolineS  🙂 https://community.khoros.com/t5/action/replybyemailactionpage?replybyemail.action=lithosphere.prod%7C827a1006%7Cb78f1e38-fcb5-4075-a8e0-82f68a12bc46&dest_url=https%3A%2F%2Fcommunity.khoros.com%2Ft5%2FKhoros-Community-Discussions%2FNeat-idea-Add-Google-Analytics-tracking-codes-to-your-community%2Fm-p%2F565564%23M9107&ticket=j5iNNlc5_ECL_87233?utm_source=communitynotification&utm_medium=email&utm_campaign=immediate_general&utm_content=kudos ... View more

Re: Neat idea: Add Google Analytics tracking codes to your community emails

NicolaC
Occasional Advisor
‎02-04-2020 07:53 PM
‎02-04-2020 07:53 PM
@CarolineSdo you use this just for marketing emails or can you use it in notification emails on links like 'reply' 'accept solution' etc? ... View more

@Mentions aren't always being recognised

NicolaC
Occasional Advisor
‎01-16-2020 07:57 PM
‎01-16-2020 07:57 PM
Has anyone else found that the @mention dropdown menu doesn't always show up and when you hit post, the link isn't recognised? Any way to fix this so that any word with @ infront of it automatically becomes a mention? ... View more

Re: Minutes to first solution raw data calculation

NicolaC
Occasional Advisor
‎01-12-2020 10:06 PM
‎01-12-2020 10:06 PM
@Hardusare you using metrics from Community admin or Community analytics? We found that they return different results. Apparently Community analytics metrics are meant to be more accurate, however they exclude first replies after 7 days to avoid outliers. ... View more
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2 weeks ago