Perfect use case for you then. Let us know how it works for you, it's a relatively new feature!!! ... View more

Yea, labels are so powerful. Thanks for highlighting how you use them, @ldiorio  Also worth pointing out that you can add labels retroactively in your calendar by going into list view, selecting posts that share a label and then adding the label.  You could even filter for unlabelled posts and then add labels to all unlabelled content.    Pro tip: If some team members still post content outside Khoros Marketing, you can configure label rules to attach labels automatically based on keywords, format, account or channel. Learn more here.  Please note that you need to auto-import external content for this feature to work. Check your social accounts in admin:   ... View more

A rollout timeframe has now been confirmed by Facebook.  As of June 2021 all accounts with 10,000+ followers should have access to Instagram DMs via Khoros Care or Khoros Marketing Inbox.  From July 2021, this will extend to business accounts with 1000+ followers and Facebook propose the rest will get the functionality by September.  More information is here: Atlas Article If you are currently eligible, the new streams are available automatically in Khoros Marketing, you will however have to add them manually per initiative and per account. If you work with Topic Queues in Khoros Marketing, you're now able to add 'Direct Messages' for IG to those Queues.  In Care, DMs will flow in automatically.  ... View more