Great idea Wendy and all, I've also been thinking about this, and yes while it should be used with some strict criteria (like #1 transparency that it is a bot and not human and #2 only to be used in certain basic use cases) I think it could be quite useful. I'm also interesting in the idea of using "AI" (although I hate calling it that, is not really intelligent or self-aware now is it?) to mine community threads for sentiment, also for insights on content creation, themes, etc. I know they were working on it when I was at Autodesk, great to see they launched Otto! ... View more

Sorry, I was informed that you don't have access to TKB articles. If that is the case, your question has a long answer, but the short one is: there are a lot of metrics with the Lithium platform that allow you to measure deeply both statistics relative to feature types (forums, ideas, TKB, blogs, etc.) as well as user actions and behavior. ... View more

That is a question with a huge answer; many, many things can be measured in Lithium communities.  I would suggest you look first at some Knowledge Base articles: http://lithosphere.lithium.com/t5/forums/searchpage/tab/tkb?location=community%3Alithium&q=metrics   Thereafter, if you have more specific questions, the community is here to help! ... View more

Claudius I would say is the Rockstar of 2012  Hats off to you and all the other contributors! ... View more