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MattYap
yesterday
  • 25 Posts
  • 19 Kudos Given
  • 2 Solutions
  • 27 Kudos Received
Member profile

I became an Associate Customer Support Chat Agent for Khoros in May 2020. I studied sociology at the University of Texas at Austin. I'm interested in coding, data analytics, and video games (especially fighting games).

Re: Weird experience trying to reply to a PM

MattYap
Moderator
yesterday
yesterday
Hey @CarolineS we did a quick test and it doesn't seem to be a global issue. If you see it again, do you mind checking the html tab within the editor and letting us know what's in there please? Thank you! ... View more

Re: Ideas for embedded surveys?

MattYap
Moderator
2 weeks ago
2 weeks ago
Hello @sony4ever , if JamesWoodsSM's comment answered your questions. Do you mind marking it as an accepted solution? Thank you! ... View more

Re: Can titles of posts (on boards) be changed from h2 tags to h1 tags?

MattYap
Moderator
2 weeks ago
2 weeks ago
Hello @Ellen_G , If one of these responses answered your question. Do you mind marking them as an accepted solution? Thank you! ... View more

Re: Can titles of posts (on boards) be changed from h2 tags to h1 tags?

MattYap
Moderator
2 weeks ago
2 weeks ago
The board page would be "read" as one page only containing multiple H1 tags. ... View more

Re: Can titles of posts (on boards) be changed from h2 tags to h1 tags?

MattYap
Moderator
2 weeks ago
2 weeks ago
Hey @Ellen_G, while it is possible to change the title of posts to h1 from h2, if there are multiple h1 tags on a page then search engines will heavily penalize you. It is also strongly against accessibility and SEO guidelines to use more than one H1 element per page. ... View more
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yesterday