Aurora: About images and video
Most communities enable members to add images and videos to their content. Rich media makes content more visually striking and drives member interest and engagement. Note: Image and video moderation is done in conjunction with content moderation so that inappropriate content is not published to your live site. Learn more about content moderation. Copying content from a Google Doc to Khoros Communities is unaffected by the document's ownership since these are separate applications. However, for images in the content, the community first stores them in its storage, requiring access to the original resource. If the Google Doc is not publicly accessible (i.e., permissions are not set to "Anyone with the link"), the image links will be blocked for users in the community. While writing content, members can add images and videos by: Clicking the Insert Media button in the Content Editor toolbar Dragging and dropping images or videos directly into the Content Editor Copying and pasting images and videos via the clipboard Inline image editing When writing or editing content with embedded images, you perform several quick editing actions. While editing your content, you can click an image to access the sizing controls. Click the small, medium, or large options to choose the image size that best fits your space. Note: You can use the Content Editor toolbar to indent or align the image within the column. Tip: Center-align images in the column to prevent text from wrapping around the image. You can also add a caption for your image, which displays below the image. Finally, you can click the person icon to add Alternative text that describes the image for the visually impaired. Image Viewer When viewing content in a piece of content, you can click any image to view it in the image preview pane. Use the left and right arrows to scroll through any other images in the post. Click the Download option in the top-right corner of the viewer to download a local copy of the image. Banner images for blogs Aurora communities enable you to add banner images to blog posts. You can create and upload your own image or find an image in an online library, powered by Unsplash. Learn more about creating a blog post. Related topics: Manage image and video settings and permissionsAurora: Manage image and video settings and permissions
Manage image settings Permissions Members must have the Add images to post permission to upload images. Members with this permission can add images to community content. To enable this permission for specific roles: Go to Settings > Users > Roles and permissions. Open the options menu (3 dots menu) for the role you want to grant this permission to. Select Media. Select the type of permission for the Add images to post permission as needed. To enable this permission for all members in the community: Go to Settings > Users > Roles and permissions. Scroll up the page and Edit for Community Permission Defaults. Select Media. Select the type of permission for the Add images to post permission as needed. Note: We recommend that you grant this permission only to trusted members to combat spam. Configure video settings To enable and configure image-related settings for your community: Go to Settings > Content Features. Select Media. Turn on Image uploads to enable members to add images to their content. In the Additional image settings section, select Edit to set the maximum file size (in MB) for uploaded images. Select Save. To override the setting to upload images lower-level categories or boards: Navigate to the desired place in the place picker. Scroll to the Media section under Content Features. Turn on or off Image uploads as needed. Supported file formats For Ranks, Aurora supports these image formats: .png and .svg For all other images, Aurora supports these image formats: .png, .jpg, .jpeg, .gif Manage video settings Note: Videos uploaded to a Khoros community are hosted by Brightcove. Learn more about the Brightcove video hosting service. Permissions Members must have the following permission to upload videos. Members with this permission can add videos to community content and messages. To enable this permission for specific roles: Go to Settings > Users > Roles and permissions. Open the options menu (3 dots menu) for the role you want to grant this permission to. Select Media. Select the type of permission for the Add videos permission as needed. To enable this permission for all members in the community: Go to Settings > Users > Roles and permissions. Scroll up the page and Edit for Community Permission Defaults. Select Media. Select the type of permission for the Add videos permission as needed. Note: We recommend that you grant this permission only to trusted members to combat spam. Configure video settings To enable and configure video-related settings for your community: Go to Settings > Content Features. Select Media. Turn on Video uploads to enable members to add images to their content. Select Edit to set the maximum file size (in MB) for uploaded videos. Turn on or off the ability to embed externally-hosted video content. Select Save. To override the setting to upload videos at lower-level categories or boards: Navigate to the desired place in the place picker. Scroll to the Media section under Content Features. Turn Video uploads and Embed external videos on or off as needed. Bypass media moderation You can grant trusted members or roles with trusted members the permission to bypass moderation for the media content they publish in the community. Learn more on how to grant this permission.About the Brightcove video hosting service used with Aurora
Videos uploaded to a Khoros community are hosted by Brightcove. Note: Video upload is a paid feature. To learn whether Video Upload is included in your package or costs extra as well as request to have it enabled for your community, contact your Khoros Account Executive. To learn more about Brightcove video hosting capabilities and usage restrictions, refer to your Brightcove usage contract. This article answers some of the most common questions we get about the Brightcove integration. What video formats are supported? When you upload a video to Brightcove, Brightcove automatically transcodes it using the settings specified for your account and makes the videos available for playback through your player. We recommend that you upload videos to Brightcove in H.264. However, you can also use these commonly used file formats: Video Codecs: MPEG-1, MPEG-2, MPEG-4, VP6, VP5, H.264, H.263, WMV/WMA, and MJPEG. Audio Codecs: AAC, MP3, WMA, MPEG-1, MPEG-2, WAV, ADPCM. Learn more about supported formats on Brightcove's FAQ. What format are the videos served in? Videos are served in HTML5 format. Is there any limit to the number of videos that can be uploaded? With regard to the total number of videos that can be uploaded to your community, there is no limit. Is it possible to pre-moderate videos members upload? Yes, for members whom you trust will not upload inappropriate content, you can grant them the Bypass video moderation permission under Settings > Users > Roles and Permissions. By default, this permission is denied. Is there a concurrent views limit? No; however, there is a limit to the total number of streams/views per month. How many streams/views are allowed per month? Our standard package includes 120,000 streams per year. If you expect to regularly go over this threshold, contact your customer account manager to discuss options/costs for increasing this limit. What happens if I exceed more than 10K video views per month? If you exceed your monthly views limit, videos will still play for your members; however, your account will be charged for the additional views (similar to going over your data plan on your cell phone monthly plan). If you expect to regularly go over this threshold, contact your customer account manager to discuss options/costs for increasing this limit. What is the size limit for any single video? The largest file size (the maximum is 10,000,000 KB) that users can upload at any one time. As the Community Admin, you can set the maximum size under in your video options, described here. Learn more about Brightcove's video size limits. Is mobile supported? Yes, video playback is supported on mobile. Brightcove says I can use "up to 2 video encodes." What does that mean? With the Khoros/Brightcove integration, you can upload virtually any kind of video to Brightcove. The first thing Brightcove does is convert/encode that video to a suitable format for streaming. This means that that they might take your video and save multiple versions of it: one that’s small and highly compressed for viewing on phones one that’s larger but still compressed for viewing on desktop computers one that’s very large and only lightly compressed for HD viewing on high-bandwidth connections When visitors view your video, Brightcove determines which of these is optimal to stream to them based on what kind of device and connection the viewer has. In this example, there would be “3 encodes.” It’s about how many optimized copies of each video Brightcove stores so that each visitor gets the best video experience for the device they're using, not about the number of videos you can upload. Your Brightcove-Community integration supports up to 2 video encodes per video.
