NEW Instructor Led-Training Series on Launching on Aurora: Session #1 Why Communities Aurora?
Recording from this live webinar can be found in Khoros Academy: Launching on Aurora ILT Series: Why Communities Aurora? *Please log into Khoros Academy prior to accessing the recording link above. Q&As from the recorded session are attached below. Tuesday, Dec-17-2024 1pm UTC and 9pm UTC In today’s ever changing digital world, to retain and keep customers satisfied, customer engagement tools must be ever evolving, most importantly your engagement communities. Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs. In this live training, you will learn how to: Identify the value of Aurora Have an understanding of the overall process for upgrading to Communities Aurora. Whether you are looking to prepare for your launch on Aurora or simply learn about the top features of Communities Aurora, we are here to help!Community Learning Labs Session 3: Building a business case and getting internal alignment
Watch this on-demand webinar to learn about what you need to build a business case for your community. Strategic consultant Brian Oblinger covers the best practices for mapping community goals to company goals, how to forecast ROI for the business, and getting alignment on your project. Watch session 3: https://khoros.com/resources/community-learning-labs-session-3 View the entire series: https://khoros.com/resources/community-learning-labsCommunity Learning Labs Session 8: Long-term management and best practices
Tuesday, Dec-17-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 8, learn how to measure community success and continue to drive growth and engagement post-launch.Community Learning Labs Session 7: Creating and building upon user momentum
Tuesday, Dec-03-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 7, gain insights around community member onboarding, gamification, and user recognition programs.Community Learning Labs Session 6: Launching your community (Part 2)
Tuesday, Nov-19-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 6, learn how to hire and train community teams, implement an onboarding process, and execute plans for promotion.Community Learning Labs Session 5: Launching your community (Part 1)
Tuesday, Nov-05-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 5, Oblinger will walk through a community launch plan, governance structure and guidelines, and how to integrate systems.Instructor-Led Training on Spam Management for Khoros Communities Classic
Recording from this live webinar can be found in Khoros Academy: Spam Management for Communities Classic *Please log into Khoros Academy prior to accessing the recording link above. Q&As from the recorded session are attached below. Wednesday, Oct-23-2024 12pm UTC and 8pm UTC You asked and we listened! As spammers become more tech and AI savvy, our customers are seeing a significant increase in spam across their online communities. Khoros is now offering live Instructor-Led Training on Spam Management for Khoros Communities Classic to help our customers. In this live training, you will learn how to: Mark, report, and manage spam posts. Manage community users who post spam content. Determine the ideal Khoros best practices for Community spam management based on a given scenario. Whether you are looking to deepen your expertise, onboard new team members, or stay updated on the latest features and best practices in spam management, we are here to help.Instructor-Led Training on Spam Management for Khoros Communities Aurora
Recording from this live webinar can be found in Khoros Academy: Spam Management for Communities Aurora *Please log into Khoros Academy prior to accessing the recording link above. Q&As from the recorded session are attached below. Thursday, Oct-24-2024 12pm UTC and 8pm UTC You asked and we listened! As spammers become more tech and AI savvy, our customers are seeing a significant increase in spam across their online communities. Khoros is now offering live Instructor-Led Training on Spam Management for Khoros Communities Aurora to help our customers. In this live training, you will learn how to: Mark, report, and manage spam posts. Manage community users who post spam content. Determine the ideal Khoros best practices for Community spam management based on a given scenario. Whether you are looking to deepen your expertise, onboard new team members, or stay updated on the latest features and best practices in spam management, we are here to help.Community Works: How Cisco reimagined its product-focused community for customer success
Wednesday, Oct-30-2024 | 10am PT | 12pm CT | 1pm ET Join this insightful Community Works webinar to discover how Cisco reimagined its product-focused community into a dynamic customer success hub, attracting over 1.8 million monthly visitors worldwide. This webinar will explore: Proven strategies for transforminga product-focused community into a customer success hub Ways toleverage tech partnerships and innovative featuresfor increased engagement How Ciscoaligned internally for powerful cross-functional outcomesCommunity Learning Labs Session 4: Evaluating and selecting the right software vendor
Tuesday, Oct-22-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 4, learn about the RFP process, feature considerations, along with questions to ask and sources to consult when evaluating community software vendors.
