Transition Existing Surveys on X (formerly Twitter) before June 24
Due to the deprecation of X’s (formerly Twitter) v1.1 APIs, the current native NPS/CSAT feedback surveys will no longer function starting June 24. You can now configure your surveys using the new self-service NPS/CSAT survey feature, which offers the same options as the native X surveys in terms of selecting a question and the appropriate close dispositions.
