Dashboard Data Not Matching Reports — Need Help
Hi everyone, I’m trying to pull dashboard data, pageViews, visits, uniqueVisitors, etc. but the numbers I’m getting aren’t matching. I’m really new to this and trying to get the data for reporting, and I’ve been stuck for a few months. I tried the Bulk API, but the numbers came out really low. So I decided to download the report from Analytics instead. Dashboard Report Can anyone explain why the dashboard numbers don’t match the report? Is anyone using a different method to get this data? I’m trying to bring everything into Power BI. Can I get this data using Aurora GraphQL API? Thanks!Contraint conversationlastpostime in Api graphql getmessages does not work
Hi everyone, Has anyone here ever tried using the messages API with the conversationLastPostTime constraint? In my case, the constraint is completely ignored — it doesn’t seem to have any effect at all. What I’d like to do is retrieve only the conversations starting from a certain date limit. But no matter what value I pass to conversationLastPostTime.gte, the results I get are not filtered by date. Has anyone else faced this issue, and did you find a workaround or a proper way to make this constraint work? Here’s the GraphQL body I’m using: Thanks a lot for your help
Handlebars custom component not executing GraphQL query
I have been following along with the directions on this page to try to create a custom Handlebars component that executes a graphQL query and displays the results in simple HTML. My .hbs file references the query like this: {{#gql "privateUserStats" variables=(hash id=user.id)}} ... {{/gql}} I also have a .graphql query defined in queries/privateUserStats.query.graphql: query privateUserStats($id: ID!) { user(id: $id) { id login email firstName lastName email ... } topicsStarted: messages(constraints: {authorId: {eq: $id}, depth: {eq: 0}}) { totalCount }... } and I reference it in my component.json under the "graphql" block: "graphql": { "privateUserStats": "./queries/privateUserStats.query.graphql" } Despite this setup: The Handlebars rendered correctly user.id was available But the GraphQL query never fired — no network activity, no data returned, and no console errors Can someone help? I'm all out of ideas.
change icons on Aurora
I want to change the kudos icon on Aurora to a heart instead of the thumbs up. I was looking to see if it is possible via the theme.json file but i can't find a lot of info except for the Id needed to change the header logo. Anybody tried this already or had some succes doing this?Using css in widget or styling out of the box components
I was wondering if it is possible to add a css file to a widget created in the designer. I know that this is possible when creating a handlebars component but when changing a widget in the code you can't add the css file as far as I can tell. I'm trying to create a component that is easily editable by our administrator, that's why I was thinking of using a widget created in designer. I don't know how easy or possible it is to add editable content in a handlebars or react component. If this is possible than that would also be an option. Anybody knows how to tackle this or where to find the correct information?Aurora Email Templates
Hi everyone, I am new to GraphQL, so please forgive any silly questions here. I've successfully set myself up in Postman, and can retrieve email templates. I understand the documentation here about the process of updating a template, but I am hung up on viewing the HTML within each template so that I might edit that. My end goal, hopefully, is to be able to glean the variable for a post title within say, the Mentions template, and put that into the Subject of the email. So instead of "{User} mentioned you on {Community Title}" I would ideally have a subject that says "{User} mentioned you in the thread {Post Title}" I would also like to edit other pieces of other emails, but looking to cut my teeth on this one. Has anyone had success making a change like this on Aurora, and might be able to point me in the right direction? Thank you!Date Limit in Bulk API v2 and Error with 7-Day Intervals
Hey everyone, I have a quick question about the Date Limit in Bulk API v2. I'm trying to pull data for the last 24 months, but I found that Khoros seems to have a date limitation. Is it true that you can only pull data for either 7 days or 30 days at a time? I think I can only pull data for 7 days—any chance we can change it to 30 days? Another issue I'm running into is when I try to loop through the 7-day intervals for the past 24 months, I get this error: "Error DataSource.Error: Web.Contents failed to get contents from 'https://api.lithium.com/lsi-data/v1/data/export/community/logrhythm.prod?fromDate=20230401&toDate=20230430' (400): Bad Request" Can anyone share how you worked around the date limitation? I was looking at the API documentation, but didn’t find much that helped. Thanks!
